Welcome to Service Connections, Inc.!
After 30 years of working at the highest levels with major
corporations such as Ameritech, United Airlines and their
vendors, it became apparent that one of the biggest challenges
facing businesses is their relationship with their customers.
Customer dissatisfaction prevents businesses from succeeding
in their sales efforts and business growth. The same is
true for their relationships with their employees.
Your relationships with your customers and employees should
be constantly evaluated and improved. I started Service
Connections, Inc. in 1996 to provide meaningful management
information to make that possible.
Successful businesses recognize that profitable customer
relationships start with the first contact with your company,
and that proper customer care must continue through the sales
and service delivery process. This maximizes sales to new
But, managing sales efforts doesn’t end there! Reducing
attrition in your existing client base is key to the net growth
of your client base. Service Connections, Inc. will also
tell you what your current customer base thinks, and make
recommendations to help you retain them.
Managing your relationships with your employees is equally
important. The best of your employees want to help you
succeed and value training that helps them succeed. They want
to be proud of you and themselves. We work with your employees
to help you succeed!
Service Connections, Inc. is your resource for sales success,
employee training and business consulting. Our goal is
WE ARE THE SECRET TO YOUR SUCCESS!SM
Contact us now to learn more.